Đề thi thử TOEIC Reading số 1

To: All Staff
From: Lena Hartmann, Human Resources
Date: March 3
Subject: Orientation for new employees

Dear colleagues,

Fifteen new employees 131 Brightwater Logistics on Monday, March 17. To help them settle in, the HR team is organizing a half-day orientation in Meeting Room C. 132, we are looking for volunteers from each department to serve as “buddies” for the newcomers.

133 Buddies will answer everyday questions about the building, the cafeteria, and the computer system during the first two weeks. The commitment is small, but it makes a 134 difference to someone’s first impression of the company.

If you are interested, please reply to this e-mail by March 10.

Lena Hartmann

NOTICE TO ALL MANAGERS

Effective April 1, the company will introduce a new online system for requesting business travel. Until now, travel requests 135 on paper forms and approved by the department head. This process often took several days.

Under the new system, employees will select their dates and destination on the intranet. 136 The request will then be sent automatically to the relevant manager, who can approve it with a single click. Approved bookings will be confirmed by the travel desk within one business day.

Training sessions will be held on March 24 and 25 in the Willow Room. Managers are 137 to attend one of the two sessions. Those who cannot 138 should contact Mr. Ibarra in the Travel Services office to arrange an individual demonstration.

Harbor View Suites
14 Seaside Avenue, Port Calder

Dear Mr. Nakamura,

Thank you for choosing Harbor View Suites for your stay from June 5 to June 9. We are pleased to confirm your reservation of a deluxe room with an ocean view.

We have received your request for a late check-out on the final day. 139, our policy is to allow guests to keep their rooms until 1:00 P.M. when the hotel is not fully booked. 140 We will let you know a few days before your arrival whether this arrangement is possible.

A shuttle bus runs between the hotel and Port Calder Airport every thirty minutes. Please 141 us your flight number so that we can inform the driver of your arrival time. If you have any other 142, do not hesitate to contact our reception staff.

Sincerely,
Dominic Alves, Guest Relations Manager

Remote Work Gains Ground at Local Firms

MERIDIAN CITY (October 12) – A growing number of businesses in the region are allowing employees to work from home at least two days a week. According to a survey by the Meridian Chamber of Commerce, 62 percent of local companies now offer some form of flexible scheduling, 143 35 percent five years ago.

Managers say the change has 144 several benefits. Workers spend less time commuting, and companies need fewer desks in their offices. 145 Some have even given up part of their leased space and saved thousands of dollars each month.

However, not everyone is convinced. Dr. Priya Raman, who studies workplace behavior at Kellner University, warns that teams can lose their sense of unity if they rarely meet in person. She recommends that firms schedule regular on-site days so that employees can 146 strong relationships with their colleagues.

TALENTBRIDGE STAFFING
Finding the right people for growing companies since 2009

Is your company struggling to fill vacancies quickly? Talentbridge Staffing has a database of more than 8,000 pre-screened candidates in administration, customer service, and accounting.

• Every candidate is interviewed in person by one of our recruiters.
• Temporary workers are available within 48 hours.
• If a permanent hire leaves within 60 days, we will find a replacement at no extra charge.

Visit www.talentbridgestaffing.example and register your company this month to receive a free workforce-planning consultation. Offer ends November 30.

Notice to Tenants of Pelham Tower

The two passenger elevators in the east wing will be out of service for inspection and repairs from Saturday, August 9, through Monday, August 11. During this time, tenants are asked to use the west wing elevators or the stairs. The freight elevator will operate normally, but it may be used only for deliveries.

Tenants who expect visitors on Monday should notify the security desk by Friday so that guests can be directed to the correct entrance. We apologize for any inconvenience this work may cause.

Building Management Office

From: Ingrid Solberg <[email protected]>
To: Accounts Payable
Date: May 22
Subject: Expense reimbursement – Singapore trip

Hello,

I returned from the Singapore sales conference on May 18 and would like to be reimbursed for my expenses. I have attached scanned copies of my hotel invoice, my airline e-ticket, and taxi receipts. I did not keep a receipt for the airport train, which cost $12, so I have noted it on the form instead.

Please let me know if you need anything else. I would also appreciate it if the payment could be made to my personal account, as before.

Thank you,
Ingrid Solberg, Regional Sales Manager

Now Hiring: Training Coordinator – Orrin & Wade Consulting

Orrin & Wade Consulting, a firm with offices in six cities, seeks a Training Coordinator to join its Learning and Development team in Fairhaven.

Responsibilities: plan and schedule in-house workshops; maintain records of employee participation; evaluate the results of each program; and manage relationships with outside trainers.

Requirements: a bachelor’s degree in business or a related field; at least two years of experience in human resources or education; excellent organizational skills; fluency in English (knowledge of Spanish is a plus).

Benefits: health insurance from the first day, 20 days of paid leave per year, and a yearly allowance of $1,500 for professional courses.

Applicants should send a résumé and a cover letter to [email protected] by October 31. Interviews will be held in the week of November 10. Relocation assistance is not available.

Rating: 4 out of 5 stars
The Marlowe Inn, Eastgate – reviewed by Jun Takeda, October 3

I stayed at the Marlowe Inn for four nights while attending a regional hiring fair at the nearby convention center. The location was ideal, only a five-minute walk from the main hall. The staff were helpful, and the front desk quickly arranged an early check-in when my train arrived at dawn.

My room was spotless and quiet, though the desk was too small for working on a laptop. The Wi-Fi was fast in the lobby but dropped frequently on the third floor. Breakfast was simple but fresh, and the coffee was excellent.

The only real disappointment was the price: I paid extra for a “business package” that was supposed to include free printing, but the printer in the lobby was out of order for two of my four days. I mentioned this at checkout, and the manager kindly refunded part of the fee. I would stay here again, but I would skip the package.

VANTAGE LOGISTICS – Business Travel Request Form

Employee	Daniel Okoye (Procurement)
Destination	Lisbon, Portugal
Dates	Depart: November 18   Return: November 22
Purpose	Meetings with three packaging suppliers; factory visit on November 20
Transport	Air (economy class)
Hotel	Hotel Alameda, 4 nights, $145 per night (company rate)
Estimated total	$1,905
Manager approval	Yes – Carla Brandt, Nov 4
Finance approval	Pending

Note: Requests over $1,500 require approval from the Finance Department. Once all approvals are received, the travel desk will issue tickets within two business days.

Kestrel Systems to Move Headquarters to Dunmore

DUNMORE (April 8) – Kestrel Systems, a maker of office scheduling software, announced yesterday that it will relocate its headquarters from Bayfield to the Dunmore Business Park by next spring. [1] The move will bring about 400 jobs to the town, according to chief executive Marguerite Vo.

“Our staff has doubled in four years, and our current building can no longer hold everyone,” Ms. Vo said. [2] The new campus will include a day-care center, a fitness room, and a large cafeteria. It will also have meeting rooms equipped for video conferencing with the company’s branches overseas.

Dunmore Mayor Henry Castellano welcomed the news. “Kestrel Systems will be a valuable neighbor,” he said. [3] City officials have promised to extend the bus line to the park by January. A new road is also being built to reduce traffic on Main Street.

Not all employees are pleased, however. Many of those who live in Bayfield will face a commute of nearly an hour. [4] The company says it will provide a shuttle service twice daily and is considering offering flexible working hours.

MEMO
To: Department Heads
From: Tomás Greer, Learning and Development
Re: Leadership Skills Series
Date: January 14

This year’s Leadership Skills Series will be offered in four sessions, each lasting three hours. [1] To avoid disrupting regular work, the sessions have been scheduled in the afternoon. Please read the schedule below and nominate up to two people from your team by January 28. [2]

Session	Date	Topic	Trainer
1	February 6	Giving Feedback	Ms. Alder (in-house)
2	February 20	Managing Conflict	Dr. Mireau (external)
3	March 6	Delegating Tasks	Mr. Greer (in-house)
4	March 20	Coaching Your Team	Dr. Mireau (external)

Participants must attend all four sessions to receive the certificate. [3] Since space is limited to 20 participants, nominations will be accepted on a first-come, first-served basis. [4] Employees who are not selected will be placed on a waiting list for the autumn series.

Cobalt Hill Conference Center
2200 Quarry Road, Westport

September 15

Ms. Yasmin Farouk
Events Manager, Delphine Software
77 Alder Street, Westport

Dear Ms. Farouk,

Thank you for contacting us about holding your company’s annual meeting at Cobalt Hill on December 4. [1] We would be delighted to host your 120 guests in the Grand Hall, which seats up to 150 people. The hall comes with a stage, a sound system, and two large projection screens.

Enclosed is a quotation that includes the room rental, a morning coffee break, and a buffet lunch. [2] As you requested, I have also attached a separate price list for overnight rooms at the Cobalt Hill Lodge, which is located on the same grounds. Please note that rooms must be reserved at least thirty days in advance to receive the group discount. [3]

To secure the date, we require a deposit of 25 percent by October 1. [4] The balance is due one week before the event. If you would like to see the Grand Hall in person, I would be happy to arrange a tour at your convenience.

Sincerely,
Oliver Pratt
Sales Manager

From: Naomi Bishop <[email protected]>
To: Calvin Moore <[email protected]>
Date: September 18
Subject: Group travel to Denholm

Dear Mr. Moore,

Fourteen members of our marketing team will attend a trade seminar at the Denholm Convention Center from October 14 to 16. We would like to fly out of Greyport on the evening of October 13 so that everyone can work a full day beforehand. For the return, the last session ends at 5:00 P.M. on October 16, so we need flights departing after 6:00 P.M.

Please also find us a hotel within walking distance of the center. Our budget is $210 per night for each room. One more thing: Mr. Quill is in charge of our exhibition booth and must arrive a day earlier than the rest of the group to set it up.

I look forward to your proposal.

Naomi Bishop, Human Resources Manager, Alder & Finch Marketing

PACIFIC ROUTE TRAVEL – Proposed Itinerary for Alder & Finch Marketing

Date	Flight	Departure	Arrival
Oct 12 (Mr. Quill only)	GF 190, Greyport to Denholm	6:30 P.M.	8:45 P.M.
Oct 13 (group)	GF 214, Greyport to Denholm	7:40 P.M.	9:55 P.M.
Oct 16 (all)	GF 221, Denholm to Greyport	8:15 P.M.	10:30 P.M.

Hotel: Bayline Hotel, 0.4 miles from the convention center. $198 per room per night, breakfast included.

Please confirm by September 30. After that date, fares may increase by up to 15 percent.

Tidewater Grand Hotel – Hotel Operations Supervisor (Ref. HOS-22)

Tidewater Grand Hotel, a 240-room property on the Gull Coast, is looking for a Hotel Operations Supervisor to oversee its front desk, housekeeping, and concierge teams.

Qualifications:

• At least three years of experience in hotel operations, including one year in a leadership role
• A degree or diploma in hospitality or a related field
• Working knowledge of the Stayline reservation system
• Willingness to work weekends and holidays on a rotating schedule

To apply, send a résumé and a short cover letter, quoting the reference code, to [email protected] by October 20. Interviews will begin the first week of November.

From: Reuben Castillo
To: [email protected]
Date: October 17
Subject: Application – HOS-22

Dear Hiring Team,

I am applying for the Hotel Operations Supervisor position. For five years I have worked in the front office of two coastal resorts, the last two as assistant manager. I hold a diploma in hotel management from Marlow College. I have not used Stayline, but I have managed reservations with a similar system and can learn a new one quickly.

I should mention that I am taking evening classes until December and will be unavailable on Sundays until then. I live in another city and would be grateful if the first interview could take place by video call.

My résumé is attached. Thank you for your consideration.

Reuben Castillo

LANTERN BAY RESORT – Meeting Packages

Package	Price per person	Includes
Half-Day	$45	Up to 4 hours in a meeting room, coffee service, projector
Full-Day	$75	Up to 8 hours, buffet lunch, two coffee breaks, projector
Premium	$110	Full-Day features plus dinner and a guided tour of the gardens

• Groups of 20 or more receive a 10 percent discount on the total.
• Cancellations are free up to 14 days before the event. After that, 50 percent of the total is charged.
• The final number of guests must be confirmed five days before the event.

From: Marcus Eberhart <[email protected]>
To: [email protected]
Date: October 28
Subject: Booking request, November 15

Hello,

I am the training manager at Caldwell Printing. We would like to reserve a meeting room for 24 people on November 15 for a full-day workshop on customer communication. We will need a projector and two vegetarian lunches. Some employees have not yet confirmed, so the number could fall to about 20. Could you tell me what that would mean for the price?

Marcus Eberhart

From: Patricia Lau <[email protected]>
To: Marcus Eberhart
Date: October 29
Subject: RE: Booking request, November 15

Dear Mr. Eberhart,

Thank you for choosing Lantern Bay. The Birchwood Room is available on November 15 and has a built-in projector. We can prepare two vegetarian lunches at no extra charge. At the current number, the discount in our package terms will apply. Should attendance drop to 20 or more, you would still receive it; below that, the standard price applies.

Please send the final count by the deadline stated on our Web page. Our team looks forward to welcoming you.

Patricia Lau, Events Coordinator

From: Alicia Moreno, Training Department
To: All Employees
Date: February 24
Subject: Spring Workshop Series

We are pleased to announce three workshops for this spring. All take place in Room 2A.

• Business Writing – March 12, 9:00 A.M. to 12:00 noon
• Presentation Skills – March 13, 1:00 P.M. to 4:00 P.M.
• Project Planning – March 19, 9:00 A.M. to 12:00 noon

To register, complete the online form by March 5 and upload your manager’s signed approval. Each workshop has 15 places. Participants who attend will receive a certificate.

UPDATED SCHEDULE – Spring Workshop Series (revised February 25)

Workshop	Date	Time	Room
Business Writing	March 12	9:00-12:00	2A
Presentation Skills	March 14	1:00-4:00	3B
Project Planning	March 19	9:00-12:00	2A

Registration deadline remains March 5.

Greenfield Architects
9 Mill Lane, Ashford

October 6

Ms. Sofia Marchetti
31 Linden Court, Ashford

Dear Ms. Marchetti,

It is my pleasure to offer you the position of Office Administrator, starting November 3. The annual salary is $46,000, and you will be entitled to 20 days of paid leave per year. The first three months of your employment will be a probation period. Please indicate your acceptance by October 10.

Sincerely,
Gareth Lim, Human Resources

From: Sofia Marchetti
To: Gareth Lim
Date: October 8
Subject: Offer of employment

Dear Mr. Lim,

Thank you for the offer. I am delighted to accept. My current contract requires four weeks’ notice, which I will give tomorrow, so my last day there will be November 7. Would it be possible for me to begin on Monday, November 10 instead?

I would also like to ask whether I could work from home one day a week, and where employees usually park.

Best regards,
Sofia Marchetti

From: Gareth Lim
To: Payroll; IT Support; Facilities
Date: October 9
Subject: New hire – Sofia Marchetti

Ms. Marchetti has accepted our offer. With the director’s approval, her start date is now November 10. Please prepare the following by that day:

– Payroll: add her to the system at the salary in the offer letter.
– IT Support: set up her computer and e-mail account.
– Facilities: issue a parking pass for Lot B.

Working from home is not available during the probation period, so I will let her know that her request can be reviewed after it ends.